Short North Stage 2023-2024 Subscriptions

If you are a renewing subscriber, use the email address on your renewal form to login to your existing CBUSArts account. If you are using CBUSArts for the first time, we created you a temporary login—please use the FORGOT PASSWORD process with the email address on your form to get your account set-up.

If you are a new subscriber but have an existing CBUSArts account, you can use your same login and password to purchase your Short North Stage subscription.

If you are a new subscriber and are new to CBUSArts.com, you will need to create a new account with your primary email address.

Renewing Subscribers have until 11:59pm on April 29, 2023, to request best available seating or secure their same seats. The CBUSArts Ticket Center will do our best to honor all upgrade and seat change requests before new subscriptions go on sale on May 8, 2023. Subscriptions will continue to be on sale through July 31, 2023.

Each subscription package includes one ticket to each of the 6 Season Shows on your designated week and day, including Beautiful: The Carole King Musical, Which Way to the Stage, Kinky Boots, The Color Purple The Musical, The Prom, and Nine. The Add On shows (Sondheim on Sondheim and The Rocky Horror Show) can be purchased for a discounted price at the time of your subscription purchase, although we cannot guarantee your exact subscription seats.

When using your renewal form, you can denote any changes you would like to make to your package on the back of your form. When using your online account, add your seat change requests when prompted before moving your package to your cart. We will do our best to accommodate those requests as we receive your form. You can also call the CBUSArts Ticket Center to review your options with us – call (614) 469-0939 and asked to be transferred to Subscription Services.

We will give you a call if we have any questions regarding your request. Please note that once the renewal period is over, we will again try to accommodate any seating change requests from the unrenewed inventory prior to new subscriptions going on sale on May 8. If we are able to change your seats, we will send a new confirmation email with the new seat locations.

Your seats were selected by CBUSArts Staff based on your package day, your price level, and your seat location in the Mainstage space (close to stage, on aisle, accessible, etc). We reviewed all notes and did our best to keep patrons together who have expressed pairings with other accounts or who have expressed specific seating preferences in the past. We are happy to exchange your seats or move you around with your performance once exchanges begin on June 1, 2023.

When using your renewal form, indicate the dates and quantities of additional tickets you would like to purchase for Sondheim on Sondheim or The Rocky Horror Show. When using your online account, once your package is in your cart, use the Search Bar in the upper right corner of your screen to find Sondheim on Sondheim or The Rocky Horror Show. Your discounted presale prices will be available for any show, any seat. Please note, we cannot guarantee your exact subscription seats. You will also receive additional instructions in your confirmation email for how to purchase additional tickets.

Tickets will be mailed May 15, 2023 and/or be made digitally available at that time in your CBUSArts.com account.

Season subscribers may exchange tickets for new dates/times starting June 1, 2023.

Flex Subscriptions will be available for purchase starting June 1, 2023. Physical Flex Tickets will be mailed once purchased to help patrons track their remaining tickets and easily share them with friends and family. Flex Tickets may be redeemed in person, by email, or over the phone; information regarding exchanges will be included in with your mailed tickets. We recommend redeeming your Flex Tickets in advance as redemption is subject to availability. Please note that a maximum of 4 Flex Tickets may be redeemed per show title per subscription.

Flex Tickets may be redeemed starting June 1, 2023. As a reminder, Flex Tickets are not able to be exchanged for tickets to the special event Sondheim on Sondheim. New this year, you may redeem up to 4 Flex Tickets per title per subscription.

Individual tickets will be available starting June 1, 2023.

Current CBUSArts Ticket Policies can be found here: https://www.cbusarts.com/ticket-policy.

You can find many answers to Frequently Asked Questions, like “How do I get my tickets?” and “Do you offer group discounts?”, by heading here: https://cbusarts.production.carbonhouse.com/about-us/frequently-asked-questions

You can also contact the CBUSArts Ticket Center by email, phone, or in person:

• Email: tickets@cbusarts.com
• Phone: 614-469-0939 (M-F, 9a-5p)
• In person: 39 E. State St., Columbus, OH 43215 (M-F, 10a-3p)